WhatsApp-first inquiry

Prepare one clear WhatsApp message

Use this page like a sales support desk: collect the process, substrate, product need, target effect, current issue, and trial quantity before the first message, then open WhatsApp with the prepared inquiry structure.

Copy this structure

Use this as the first message

Hello JLJ Coating, I want to discuss a water-based ink or varnish requirement.

Printing process:
Substrate:
Product needed:
Required effect:
Current issue:
Estimated quantity:
Sample photo available: yes / no

What to sendChecklist

Printing processflexo / gravure / other

Substratepaper / board / film / label / carton

Product neededwater-based ink / overprint varnish / clear varnish

Required effectgloss / matte / anti-slip / rub resistance / water resistance

Current issueslow drying / foaming / poor adhesion / weak rub resistance / blocking

Estimated quantitytrial quantity, monthly usage, or target order volume if known

Before sending

Choose the route that matches your inquiry

If the requirement is not clear yet, start from the closest product or troubleshooting page, then send one focused WhatsApp message.

Product route

Start with flexo ink

Use this route for paper, board, label stock, carton board, anilox, drying, and rub-resistance questions.

Finish route

Start with varnish

Use this route for gloss, matte, anti-slip, rub-check, blocking, and surface protection questions.

Problem route

Start with troubleshooting

Use this route when the main topic is drying, foam, adhesion, rub resistance, pH, viscosity, or blocking.

FAQ

WhatsApp inquiry FAQ

What should I include in a WhatsApp inquiry?

Include printing process, substrate, product needed, required effect, current issue, estimated quantity, and a sample photo or current ink or varnish reference if available.

Can JLJ Coating confirm specifications before a trial?

Typical properties are available on request, but final suitability should be confirmed against the actual substrate, press, and application.

Is the WhatsApp number confirmed?

Yes. JLJ Coating uses +86 134 1703 0422 for export WhatsApp inquiries.

Can compliance claims be used on the website or sales material?

Only if verified with written documents for the exact product and intended use. Do not publish regulated-use, safety, VOC, or similar compliance claims without documents.